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Revvia Fulfillment Policy

1. What We Sell

Revvia is a modern marketing firm offering scalable, revenue-focused marketing solutions for businesses of all sizes—from solopreneurs to scaling enterprises. Our services include:

  • Fractional CMO Services: Strategy development, campaign planning, and performance tracking from experienced marketing executives.

  • Creative Production: In-house design, video, and copywriting services tailored to your brand voice.

  • SEO & Advertising: Search engine optimization, paid search, and paid social media ads, optimized for ROI.

  • Social Media Management: Content creation, scheduling, analytics, and growth strategies across major platforms.

  • Email Marketing & Funnels: Automated email sequences, list building, and high-converting lead funnels.

  • Local & National Campaigns: Custom marketing strategies for local businesses or nationwide brands.

  • DIY Resources & Strategy Guides: Templates and playbooks designed for self-starters and growing businesses.

All services are digital and non-tangible. Our offerings are customized based on each client’s goals, timelines, and audience needs.

 

Note: We do not sell physical goods. Any downloadable materials, such as guides or templates, will be delivered electronically to your email.

2. Purchase Currency

All prices and invoices are displayed in USD – United States Dollars ($USD).

3. Customer Service Contact Information

We're here to help! If you have questions or concerns about your order or our services, please reach out to us directly:

  • Email: support@revvia.com

  • Phone: (760) 566-5876

  • Live Chat: Available on our website www.revvia.com during business hours

  • Business Hours: Monday – Friday, 9:00 AM to 5:00 PM PST

4. Fulfillment Policies

A. Refund Policy

Because we provide custom digital marketing services, refunds are generally not offered once a project has been initiated or work has been delivered. However, we aim to ensure satisfaction and will work with clients on a case-by-case basis if an issue arises.

Refunds may be considered under the following conditions:

  • Services have not yet started.

  • A clear breach of agreed scope or deliverable has occurred.

  • The request is made within 7 calendar days of payment.

To request a refund, please email support@revvia.com with your order number and reason for the request.

B. Delivery Policy

As a digital services provider, all deliverables (such as design files, campaign strategies, content plans, etc.) are delivered via:

  • Email

  • Cloud-based folders (Google Drive or similar)

  • Direct collaboration platforms (e.g., Notion, Slack, Trello)

Turnaround times are outlined in each project’s scope or agreement and vary depending on service type.

C. Return Policy

Digital and service-based offerings are non-returnable. However, if you are dissatisfied with the final result, we welcome feedback and will make reasonable revisions where applicable.

D. Cancellation Policy

For retainer services or monthly plans:

  • Clients may cancel with a 14-day written notice prior to the next billing cycle.

  • Cancellation requests must be submitted via email to billing@revvia.com.

Custom project work:

  • Cancellations may be requested prior to the start of a project. If the project has already begun, only the unbilled portion of services may be canceled.

5. Legal or Export Restrictions

Revvia does not engage in the sale or export of physical goods, products subject to customs regulation, or services prohibited by international law. All services are compliant with U.S. regulations.

6. Privacy Policy

We value your privacy and take data protection seriously. To understand how we collect, use, and protect your data, please review our full Privacy Policy.

Key privacy assurances:

  • We do not sell or share your data.

  • Information is stored securely.

  • You can request deletion of your data at any time.

7. Business Address

Revvia Marketing
5927 Priestly Drive, Suite 212
Carlsbad, CA 92008
United States

8. Promotional Terms

Occasionally, we may offer limited-time discounts, founder’s offers, or referral promotions. All promotions will clearly disclose:

  • Eligibility requirements

  • Duration of the offer

  • Limitations (e.g., one-time use, non-transferable)

  • Whether it can be combined with other promotions

All promotional terms will be listed either on the respective landing page or directly within the terms and conditions at checkout.

9. Website Security & Payment Protection

Revvia’s website uses SSL encryption (HTTPS) to ensure all user data and transactions are secure. We comply with PCI DSS (Payment Card Industry Data Security Standards) through our payment processors, ensuring your credit card and payment information is handled securely.

10. Accepted Payment Methods

We accept all major credit and debit cards. The logos of accepted cards include:

  • Visa

  • Mastercard

  • American Express

  • Discover

Payments are processed securely via Stripe.

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Privacy Policy

Revvia Marketing
5927 Priestly Drive
Carlsbad, CA 92008
Phone: 760-782-2875
Email: info@revvia.com

Last Updated: February 16, 2026

1. Introduction

Revvia Marketing (“Revvia,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertising, or engage our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Business information

  • Billing information

  • Any information submitted through contact forms or client onboarding forms

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

  • Cookie identifiers and tracking data

C. Client Data

As part of providing marketing services, we may collect and process data related to our clients’ businesses, including advertising data, website analytics data, lead data, and customer interaction data. This data is used strictly for marketing performance analysis and remarketing efforts.

3. How We Use Your Information

We use collected information to:

  • Provide and manage marketing services

  • Analyze campaign performance

  • Improve website functionality

  • Communicate with clients and prospects

  • Process payments

  • Develop remarketing campaigns

  • Create reporting dashboards

  • Optimize advertising strategies

  • Comply with legal obligations

4. Advertising and Analytics Tools

We use third-party tools and platforms to deliver and optimize marketing services, including:

Meta Ads (Facebook & Instagram)

We use Meta advertising tools, including tracking pixels and conversion APIs, to:

  • Measure ad performance

  • Create custom audiences

  • Run remarketing campaigns

  • Deliver relevant ads

Meta may collect or receive information from our website and other sources and use that information in accordance with its own privacy policies.

Google Ads

We use Google Ads to:

  • Run search, display, and remarketing campaigns

  • Track ad performance

  • Measure conversions

Google Analytics

We use Google Analytics to:

  • Analyze website traffic

  • Understand user behavior

  • Improve site performance

  • Optimize marketing campaigns

Google may use cookies and similar technologies to collect usage data.

5. Proprietary Data Platform

Revvia has developed a proprietary platform that aggregates data from advertising platforms, analytics tools, websites, and other business-related data sources. This platform:

  • Consolidates marketing and performance data

  • Tracks leads and conversions

  • Assists in audience segmentation

  • Supports remarketing efforts

  • Improves campaign optimization

This system is used solely to provide marketing services and improve advertising outcomes for our clients. We do not sell personal data gathered through this system.

6. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Improve website functionality

  • Track campaign effectiveness

  • Enable remarketing

  • Understand user interactions

You may disable cookies through your browser settings; however, doing so may impact website functionality.

7. How We Share Information

We do not sell personal information.

We may share information with:

  • Advertising platforms (Meta, Google)

  • Analytics providers

  • Service providers and contractors

  • Payment processors

  • Legal authorities when required by law

All third-party service providers are required to maintain appropriate security measures.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Request access to personal information we collect

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Opt out of certain data sharing practices

  • Limit the use of sensitive personal information

To exercise these rights, contact us at:
info@revvia.com
760-782-2875

We will verify your identity before processing applicable requests.

10. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

11. Third-Party Websites

Our website or advertisements may link to third-party websites. We are not responsible for the privacy practices of those websites.

12. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact:

Revvia Marketing
5927 Priestly Drive
Carlsbad, CA 92008
Phone: 760-782-2875
Email: info@revvia.com

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